Operations Coordinator

Operations · Petaluma, California
Department Operations
Employment Type Full-Time
Minimum Experience Mid-level
Compensation DOE

Remote opportunities available in CA, OR, NY, and CT

Who We Are:

The Shift Network is a socially-conscious business headquartered in Petaluma, CA which has served over 3,200,000 people in 170 countries in domains such as: spirituality, holistic health, sound healing, Indigenous wisdom, peace, psychology, enlightened business, and sustainability. We have successfully made an impact in most areas of conscious change by producing hundreds of ground-breaking online training programs, a wide array of inspirational global summits, and a variety of advanced mentorship programs. 

Our focus, to date, has been on interactive, virtual courses, global online summits, and some live seminars and retreats – all centered in empowering a shift to a more sacred way of living. Now, we are expanding into mobile, media, podcasts and more. Ultimately we want to empower a lifelong journey into each person’s full potential in a way that also shifts society forward. We are expanding… come join us!

Impact of the Role:

This role plays an important part of the Operations team, which is responsible for the performance of our highly successful online courses, summits, and festivals. This key role focuses on excellent technical skills to ensure the smooth operation of our systems, strength in project management to deliver on a fast-paced product launch schedule, and necessitates good communication abilities to coordinate multiple teams. 

Some Responsibilities:

  • Function as the operations coordinator for the day-to-day operational and administrative functions of the business
  • Administer a varied tech stack, including Learning Management System; Digital Asset Management; E-commerce; Online-conferencing; Internal communication, coordination, and calendaring platforms
  • Ensure that the customer experience is functioning as intended in the delivery of live, pre-recorded, or hybrid online content 
  • Maintain documentation of Standard Operating Procedures for the Operations team
  • Provide assistance to continuously improve company systems and processes

What is Needed to Succeed:

  • 2+ years in the administration of competence and confidence with technology platforms, preferably with experience in Drupal, InfusionSoft (or similar CRMs), Zoom, Slack, Asana, and Confluence with keen attention to details
  • Proven ability to combine technical and collaborative mindsets
  • Effective in executing within a co-creative and collaborative team environment, with a strong ability to work well with others and be an integral team player
  • Familiarity with personal development/ transformative education space a plus

The Shift Network is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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  • Location
    Petaluma, California
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation